Happiness guarantee

Every portrait is shown to you first, free, with a small watermark. There's no charge unless you choose to buy.

If a portrait you bought has a fault — a glitch, a missing detail, or it doesn't look like the preview — email us within 14 days and we'll fix it or give you a full refund.

Email support@petfotoz.com with your order link. Refunds go back to your original card, usually within 5–10 days.